RETURN / REFUND POLICY
1. How does our return policy work?
schedule a pick-up or drop off window
return the item
2. What if I complain after the 7 days return timeframe has elapsed?
For any complaint, regarding your product outside 7 days, your complaint would only be considered for defective items. In such case you may:
- Contact us so we can assist in getting a resolution from the seller.
Please note: You will be responsible for the shipping cost and cost of repair (where the defect is not covered by the manufacturer’s warranty). GameTrade will not replace or issue refund for items that fall into this category.