Questions

Answers

Do you really do same day delivery?

Do you really do same day delivery? Yes we really do same day delivery, but only for orders placed before 9AM

Will I receive the same product that I see in the photo?

Will I receive the same product that I see in the photo? Yes, you would receive the same product that you see in the photo, otherwise it would be stated, like in the case of used games not in the original casing.

What should I do if I receive the wrong order?

What should I do if I receive the wrong order? In the unlikely case you were to receive an item that you did not order, please contact our customer service on +234 815 982 7634 to rectify the issue

Where can I receive my order?

Where can I receive my order? Your order can be sent to an address selected by you (home, work, etc. - not a PO Box)

How long will my order take to arrive?

How long will my order take to arrive? Standard deliveries take 1 to 7 working days.

How much do I pay for delivery service?

How much do I pay for delivery service? Delivery within Lagos Mainland ranges from ₦700 - ₦1,500.00, while deliveries to Lagos Island ranges from ₦1,500 - ₦2,500.00.

Please note that if there is a toll fare in your region it would be added to your bill on checkout.

How long do I have to return an item?

How long do I have to return an item? Unfortunately returns are not accepted once the seal has been broken, however items that have not been used and are still sealed in original wrapping can be exchanged within 7 days from date of purchase for an item of similar value or higher with the balance paid.

Are used games working and in good condition?

Are used games working and in good condition? Yes, all used games listed on our site are fully guaranteed to work and are covered by guarantee. Please note however some used games may not have the original game cover

Can I pay cash on delivery?

Can I pay cash on delivery? Yes, you can pay with cash on delivery

Can you guarantee the perfect working condition of exchange games?

Can you guarantee the perfect working condition of exchange games? As much a we would love to give a positive answer to this question, games for exchange are not kept in our possession but rather, in possession of the individual owners, therefore we cannot guarantee a 100% the working condition of these games.

However, we have put measures in place to try and ensure that games put up for exchange are in their perfect working conditions.

We at the same time, employ all users to only put up games in their perfect working conditions.